Instructions for filing a grievance and appeal
You may submit a grievance and appeal in one of three ways:
In writing
Download a GRIEVANCE AND APPEAL FORM in English or Spanish.
Mail to:
Grievance Coordinator
Kern Family Health Care
2900 Buck Owens Blvd.
Bakersfield, CA 93308
Call Member Services
Call 661.632.1590 (Bakersfield) or 800.391.2000 (outside of Bakersfield).
File a GRIEVANCE AND APPEAL FORM online
FILE A GRIEVANCE AND APPEAL FORM ONLINE HERE. Be sure to read all of the important information on the first page of the form.